Musk's latest Twitter cuts: Outsourced content moderators
San Francisco (AP): Twitter's new owner Elon Musk is further gutting the teams that battle misinformation on the social media platform as outsourced moderators learned over the weekend they were out of a job.
Twitter and other big social media firms have relied heavily on contractors to track hate and enforce rules against harmful content.
But many of those content watchdogs have now headed out the door, first when Twitter fired much of its full-time workforce by email on Nov. 4 and now as it moves to eliminate an untold number of contract jobs.
Melissa Ingle, who worked at Twitter as a contractor for more than a year, was one of a number of contractors who said they were terminated Saturday. She said she's concerned that there's going to be an increase in abuse on Twitter with the number of workers leaving.
"I love the platform and I really enjoyed working at the company and trying to make it better. And I'm just really fearful of what's going to slip through the cracks," she said Sunday.
Ingle, a data scientist, said she worked on the data and monitoring arm of Twitter's civic integrity team. Her job involved writing algorithms to find political misinformation on the platform in countries such as the US, Brazil, Japan, Argentina and elsewhere.
Ingle said she was "pretty sure I was done for" when she couldn't access her work email Saturday. The notification from the contracting company she'd been hired by came two hours later.
"I'll just be putting my resumes out there and talking to people," she said. "I have two children. And I'm worried about being able to give them a nice Christmas, you know, and just mundane things like that, that are important. I just think it's particularly heartless to do this at this time."
Content-moderation expert Sarah Roberts, an associate professor at the University of California, Los Angeles who worked as a staff researcher at Twitter earlier this year, said she believes at least 3,000 contract workers were fired Saturday night.
Twitter hasn't said how many contract workers it cut. The company hasn't responded to media requests for information since Musk took over.
At Twitter's San Francisco headquarters and other offices, contract workers wore green badges while full-time workers wore blue badges. Contractors did a number of jobs to help keep Twitter running, including engineering and marketing, Roberts said. But it was the huge force of contracted moderators that was "mission critical" to the platform, said Roberts.
Cutting them will have a "tangible impact on the experience of the platform," she said.
Musk promised to loosen speech restrictions when he took over Twitter. But in the early days after Musk bought Twitter for
44 billion in late October and dismissed its board of directors and top executives, the billionaire Tesla CEO sought to assure civil rights groups and advertisers that the platform could continue tamping down hate and hate-fueled violence.
That message was reiterated by Twitter's then-head of content moderation, Yoel Roth, who tweeted that the Nov. 4 layoffs only affected "15% of our Trust & Safety organization (as opposed to approximately 50% cuts company-wide), with our front-line moderation staff experiencing the least impact."
Roth has since resigned from the company, joining an exodus of high-level leaders who were tasked with privacy protection, cybersecurity and complying with regulations.
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Upset over insufficient replies by govt, Speaker adjourns the Assembly, walks out
Bengaluru (PTI): Upset over the insufficient number of written replies from government departments to MLAs' questions, Karnataka Assembly Speaker U T Khader on Monday adjourned the House and walked out, stating that he would not run the House until concerned ministers and secretaries provide an explanation.
The Speaker's move, considered "unprecedented" by many legislators, came after Home Minister G Parameshwara tabled 84 written replies against 230 'unstarred' questions submitted by MLAs.
Khader, on Friday, had admonished the government, stating that his "gentleness" should not be mistaken for "weakness," as he took strong exception to the government replying to only a few of the questions from MLAs.
Last week, Khader had repeatedly, though mildly, asked the government to ensure replies to the questions asked by legislators.
As soon as Parameshwara tabled the written replies, opposition BJP members, including Leader of Opposition R Ashoka, pointed out to the Chair that the situation had not improved despite repeated warnings, even as the Home Minister claimed that there was a "bit of improvement."
"Not even 50 per cent questions were replied to. You (Speaker) have warned them (government) four times already, do it for the fifth time. Let it become a record. This government is dead.....Despite warnings, they have not improved. Officials come like Gods, they go home like Gods," Ashoka said, demanding that the Speaker take action.
Khader expressed displeasure, stating that he had issued "clear orders" from his chair four times.
"This House is not for ministers. The session is held for legislators, and it is for them to meet once in three months to discuss issues in their constituencies. Legislators from all parties ask questions. Out of them, only 15 questions become 'starred' (questions to be answered on the floor of the House) daily. If the remaining (unstarred) questions go unanswered, why should they (MLAs) come to this House?" he asked.
Pointing out the lack of proper replies to questions asked, the Speaker said, "How can we continue like this? Despite clear orders from the Chair four times, there are no signs of improvement. How do we run this House?"
"So, until the concerned ministers and secretaries give a proper explanation, I won't run this House," he said, before adjourning the House and walking out.
Later, when the House resumed, the Speaker said there was a meeting involving the Chief Minister, Leader of Opposition, senior minister, chief secretary and other senior officials took place, during which it was decided that answers should be provided to questions put by MLAs and appropriate action had been taken.
The government will give its reply on this issue later in the day, he said, as he adjourned the House for lunch.
