Financial details of 3,80,000 customers hacked: British Airways
London, Sep 7: British Airways (BA) on Friday admitted that personal and financial data of its nearly 3,80,000 customers who booked online on its website and mobile app has been compromised and is up for misuse.
Urging the customers to immediately contact their banks and credit card providers after their payment cards details were compromised, the airways said it was investigating the theft that happened between August 21 and September 5.
"We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details," BA said in a statement.
"From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on our website and app were compromised.
"The breach has been resolved and our website is working normally. We have notified the police and relevant authorities," the statement added.
Alex Cruz, BA Chairman and Chief Executive, on Friday promised compensation to the victims of the "malicious" attack.
The airways said if you believe you have been affected, please contact the bank or credit card provider and follow their recommended advice.
"We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers' data very seriously," BA said, adding the airways will be contacting affected customers directly to advise them of what has happened.
"Every customer affected will be fully reimbursed and we will pay for a credit checking service," said BA, urging the customers to change their passwords for login to its website and the mobile app.
This is not the first time the airways has been affected.
In July, nearly 7,000 passengers had their flights to or from Heathrow cancelled after a failure of an IT system provided to BA by Amadeus, a Spanish IT provider for global travel industry.
In May last year, a "power outage" triggered a collapse in the airline's information systems.
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Two Delhi men held for BMTC bus phone thefts in Bengaluru
Bengaluru: Whitefield police have arrested two men from Delhi for allegedly stealing mobile phones from passengers travelling in Bengaluru Metropolitan Transport Corporation (BMTC) buses and solved 14 theft cases, officials said on Tuesday.
The arrested accused have been identified as Jai Chand (25), who worked at a hotel in Delhi, and Tarun (34), an autorickshaw driver in Delhi.
Officials said on January 24, a Mahadevapura resident lodged a complaint that his iPhone 15 Plus was stolen while he was travelling on a BMTC bus towards Whitefield.
Based on the complaint, police registered a case and arrested two suspects within an hour near a lodge on Hosa Road. During the arrest, the police found a bag containing several stolen mobile phones.
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“During interrogation, the suspects confessed that they were stealing mobile phones from passengers travelling in BMTC buses. They had also committed thefts during a concert held under the Channarayapatna police station limits on January 23,” the police said.
Investigations revealed that the accused had travelled from Delhi for the concert and stolen mobile phones from the audience. A third suspect is at large and is likely hiding in the Shahdara area of Delhi.
One of the victims, a YouTuber, raised the theft issue in February in a post on X.
“Here is my (FIR No 0013/2026 is registered in Channarayapatana PS. Your GSC No. is PO1814260100013) request @DelhiPolice @BlrCityPolice to plz look into this & get my device back since it's my work phone & I am a youtuber, all my data is there! someone plz help. @dcpwhitefield,” Anirban Sarkar posted on X on February 6.
Police have recovered 14 mobile phones of various brands, collectively valued at about Rs 9 lakh, from the accused. The two were produced before the court and remanded in judicial custody.
In total, one case from Whitefield and 13 from Channarayapatna police stations were detected. Further investigation is underway.
