Zomato rolls back green uniform for Pure Veg Fleet
New Delhi (PTI): Amid a backlash over its policy to introduce a new "Pure Veg Mode" service, Zomato CEO Deepinder Goyal on Wednesday said the company will roll back the move to introduce green uniform for its new fleet, clarifying that all its riders will continue to wear red.
The Zomato CEO was in the eye of a storm after the launch of a "Pure Veg Mode" service, intended for strictly vegetarian customers in India, to be delivered by a "Pure Veg Fleet". Netizens expressed concern over the move, saying that some societies and RWAs may not allow Zomato's regular fleet to enter on the basis of the red-green colour segregation.
"While we are going to continue to have a fleet for vegetarians, we have decided to remove the on-ground segregation of this fleet on the ground using the colour green. All our riders -- both our regular fleet, and our fleet for vegetarians, will wear the colour red," Goyal said in an update post on X, formerly Twitter.
He explained that the fleet meant for vegetarian orders would not be identifiable on the ground but would show on the Zomato app and reassured customers that their veg orders would be served by the Veg Only fleet.
Elaborating on the rationale behind the decision, Goyal said this will ensure that Zomato's red uniform delivery partners are not incorrectly associated with non-veg food, and blocked by any RWAs or societies during any special days.
Further, He emphasised, "our riders' physical safety is of paramount importance to us", adding, "We now realise that even some of our customers could get into trouble with their landlords, and that would not be a nice thing if that happened because of us".
Goyal concluded the long post on X by thanking netizens for their input as he said, "You made us understand the unintended consequences of this rollout. All the love, and all the brickbats were all so useful - and helped us get to this optimal point".
In a long late-night post on X on Tuesday, the Zomato CEO had said the food delivery platform will "roll it back in a heartbeat" in case it witnesses significant negative social repercussions arising from the move.
Goyal had also sought to allay concerns expressed by some users that some societies and RWAs may not allow Zomato's regular fleet to enter, after the launch of the "Pure Veg Fleet" in India for its pure vegetarian customers.
"There's an opinion that some societies and RWAs will now not let our regular fleet in. We will stay alert for any such cases and work with these RWAs to not let this happen. We understand our social responsibility due to this change, and we will not back down from solving it when the need arises," Goyal had said.
He elaborated upon the reason behind the introduction of the company's "Pure Veg Mode" service.
"But why did we need to separate the fleets? Because despite everyone's best efforts, sometimes the food spills into the delivery boxes. In those cases, the smell of the previous order travels to the next order and may lead to the next order smelling of the previous order. For this reason, we had to separate the fleet for veg orders," the Zomato CEO said.
He further emphasised that the new service strictly serves a dietary preference irrespective of a person's religion or caste.
"I would like to repeat that this feature strictly serves a dietary preference. And I know there are a lot of customers who would never order food from a restaurant which serves meat, irrespective of their religion/caste," Goyal said.
He also informed that participation in the company's Veg delivery fleet will not discriminate on the basis of its delivery partner's dietary preferences.
He concluded the post by promising that Zomato will roll back the Pure Veg Mode service in the event of significant negative social repercussions.
"And I promise, that if we see any significant negative social repercussions of this change, we will roll it back in a heartbeat," Goyal said.
He announced the launch of a "Pure Veg Mode" service on Tuesday to cater to customers who have pure vegetarian dietary preferences.
Goyal cited feedback from vegetarian customers as the reason for the launch of the new service and informed that the online food delivery platform is also introducing a "Pure Veg Fleet" in India for customers who follow a 100 per cent vegetarian diet.
In a series of posts on X, formerly Twitter, Goyal stated that India has the highest percentage of vegetarians globally, and these new features were launched based on their feedback.
Update on our pure veg fleet —
— Deepinder Goyal (@deepigoyal) March 20, 2024
While we are going to continue to have a fleet for vegetarians, we have decided to remove the on-ground segregation of this fleet on the ground using the colour green. All our riders — both our regular fleet, and our fleet for vegetarians, will…
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Real Madrid fines Valverde and Tchouaméni half a million euros each for altercation
Barcelona (AP): Real Madrid slapped players Federico Valverde and Aurélien Tchouaméni with half-a-million-euro ($588,000) fines on Friday for their altercation during practice.
The massive fines came a day after the midfielders tussled when the team trained. Valverde said in a post on social media on Thursday that no punches were thrown. But Valverde knocked his head on a table and he suffered a small cut that required a brief hospital visit.
On social media, Valverde initially called it a “meaningless fight” with a teammate and said “everything has been blown out of proportion."
His employers, however, considered it a significant enough breach of team discipline to nail both Valverde and Tchouaméni with fines that bite even the bank account of a top soccer player. The half-a-million euro penalties reflect the reputational damage the club was enduring in a chaotic end to a disappointing season.
In a statement, the 15-time European champion said its disciplinary action was concluded after both players expressed to the club “their complete remorse for what happened and apologized to one another.”
Madrid added they also apologized to their teammates, the coaching staff and club supporters, as well as showing their willingness to accept whatever disciplinary action the club deemed “opportune.”
Tchouaméni was back training with Madrid on Friday, two days before they play at Barcelona in a clasico. Madrid has to win otherwise Barcelona will be crowned La Liga champion.
After being notified of the fine, he posted a public apology to the club and its fans on social media.
“What happened this week in training is unacceptable,” Tchouaméni wrote. "I say this while thinking about the example we are expected to set for young people, whether in football or at school.
“Above all, I am sorry for the image we projected of the club.”
Valverde was not at practice due to the head knock.
Both players are set to play in the World Cup next month, with Tchouaméni playing for France and Valverde for Uruguay.
Chaotic end to a poor season
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The run-in between the players, who for seasons have played side by side in Madrid's midfield, came after they argued this week in previous training sessions. But tempers boiled over on Thursday. Spanish media was rife with reports that the players previously disagreed over the club's decision to let coach Xabi Alonso go after just months on the job.
It was not the only altercation involving Madrid players during training this week. Álvaro Carreras confirmed he was in a “minor” incident with a teammate. Spanish media said he and fellow defender Antonio Rüdiger got into a scuffle.
Álvaro Arbeloa, the coach who was promoted from Madrid's reserve team when Alonso was fired in January, will face tough questions on what went wrong inside the changing room when he gives a press conference on Saturday ahead of the clasico at Camp Nou.
Madrid is facing a second consecutive campaign without a major trophy amid rumors in the Spanish media that club president Florentino Pérez is considering bringing back Jose Mourinho to straighten out his underperforming team.
