IndiGo board ropes in external aviation expert for flight disruption probe
Mumbai (PTI): IndiGo's board on Friday announced the appointment of an external aviation expert to carry out a root-cause analysis of recent flight disruptions.
The independent aviation expert will start the review at the earliest and submit a comprehensive report to the board, IndiGo said in a statement.
The board has approved the appointment of aviation Advisors LLC for a comprehensive review and carry out root cause analysis of the airline's recent flight disruptions, it said.
The announcement comes on the day IndiGo Chief Executive Officer Pieter Elbers and Chief Operating Officer, Isidre Porqueras are being grilled before a four-member panel, set up by the Directorate General of Civil Aviation with a mandate to identify the root causes of widespread operational disruptions at the leading domestic carrier.
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The mandate of the panel comprising Joint Director General Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, includes assessing manpower planning, fluctuating rostering systems, and the airline's preparedness to implement the latest duty period and rest norms for pilots, which came into effect from November 1 this year.
In a related development, the DGCA on Friday sacked four Flight Operations Inspectors (FOIs) over operational disruptions at the Gurugram-headquartered airlines.
"Chief Aviation Advisors LLC, led by Captain John Illson, veteran aviation expert, to conduct an independent expert review and assessment of the recent operational disruption and the contributing factors," the airline said.
IndiGo Chairman Vikram Singh Mehta had in a video message earlier this week said that the board had decided to involve external technical experts to work with the management and help determine the root causes that led to the disruptions.
The board of InterGlobe Aviation, the parent of IndiGo, has already set up a crisis management group in the wake of the significant operational disruptions that started on December 2.
"The objective is to conduct an independent root cause analysis of the recent operational disruption, besides opportunities for improvement," it said.
This decision follows the recommendation of the Crisis Management Group, IndiGo said.
As part of its assessment, the CMG advised commissioning an independent expert review in the matter, the airline said, adding with the board's approval now in place, the review will begin at the earliest.
The independent expert reviewer will submit a comprehensive report to the board upon completion, it stated.
The Rahul Bhatia-controlled airline cancelled thousands of flights between December 1 and December 9 on account of lack of proper planning, and crew shortage in implementing the new set of regulations for pilots' duty period and rest, which were put in place from November 1.
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"The four FOIs, under various categories, on a contract basis, are hereby relieved from the DGCA with immediate effect to join their respective parent organisation," a DGCA order said on Friday.
FOIs are senior officials within the Directorate General of Civil Aviation, working as part of its regulatory and safety oversight functions, often deployed to monitor airline operations.
These officials, who come on deputation from various air operators, ensure aviation safety by inspecting, auditing, and certifying airlines and personnel, such as pilots, dispatchers, and cabin crew, to meet strict regulatory standards, verifying various regulations and overseeing training, flight standards, and accident prevention measures in India.
Enhancing oversight, DGCA officials have from Thursday started monitoring IndiGo's operations, refunds, and other processes from the airline's headquarters.
These officials are expected to submit daily reports on the situation, as per sources.
Moreover, as part of its probe, the DGCA has also deployed two members from an 8-member oversight panel at IndiGo's Gurugram headquarters to monitor cancellation status, crew deployment, unplanned leave, and routes hit by staff shortages, among others.
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Govt has powers to cap airfares but it is not single-way solution: Aviation Minister Naidu
New Delhi (PTI): The government has exclusive powers in extraordinary circumstances to cap airfares but it is not a single-way solution, Civil Aviation Minister K Rammohan Naidu said on Friday amid rising concerns over high air ticket prices.
Replying to a debate on a private member's resolution on 'Resolutions: Appropriate Measures to Regulate Airfare in the Country' in the Lok Sabha, the minister also mentioned about non-availability of aircraft and that discussions are on to make planes in India.
The resolution, which was later withdrawn, was moved by Congress member Shafi Parambil.
There are multiple levels in the aviation ecosystem and various aspects, including the viability of airlines, he noted.
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Earlier this month, the civil aviation ministry imposed a distance-based cap on domestic airfares in the wake of the IndiGo flight disruptions.
Domestic air ticket pricing remains "on par with other nations" and it would not be feasible for the government to cap airfares across the nation, Naidu said.
According to the minister, a deregulated market ultimately benefits consumers and that ticket prices typically rise during festive seasons.
He also emphasised that deregulation remains central to the growth of civil aviation.
"If we want the civil aviation sector to grow, the first and foremost requirement is to keep it deregulated so that more players can enter the market."
However, the minister also said that deregulation does not give the airlines a free hand and the government retains powers to intervene when needed.
Naidu said that state-owned Alliance Air has started a three-month pilot scheme of fixed airfares and after looking into how much it has benefited passengers as well as the feedback, the ministry might also consider a similar plan for private airlines.
Stressing that capping airfares is not a "single-way solution", the minister said that in comparison internationally, the rate of growth in airfares in India has been negative, in relative and real terms.
"There has been a 43 per cent decrease in airfares when you consider the Consumer Price Index (CPI), inflation...," he said and added that airfares are affordable.
However, Naidu did not mention about the time frame for the comparison.
"The government has exclusive powers in extraordinary circumstances when they feel that when airfares are rising above the normal and becoming abnormal, we are taking it up...," Naidu said.
Listing out the bottlenecks, the minister said the main issue is about the availability of aircraft.
Indian carriers have more than 1,700 aircraft on order but global supply chain problems have been delaying the deliveries.
In this context, Naidu mentioned about the efforts to make planes in India.
"This government has taken a stance that we are not going to wait for these aircraft to be built... We are going to create a programme where aircraft can be built in the country. We should have a Made in India aircraft.
"There is Russian Sukhoi SJ-100 which is a regional aircraft. We are talking with them. HAL is engaging with them. They have (signed) MoU (memorandum of understanding). They are going to get technology here so that we can build the plane here," the minister said.
According to Naidu, talks are also happening with Brazilian aircraft maker Embraer.
"We are telling them to come to India and manufacture here," he said.
Participating in the debate, Congress member Varsha Gaikwad claimed air travel is not for comfort of common man today but a way to harass and loot them.
"There is loot in airfares... A ticket that earlier used to cost around Rs 5,000 to Rs 6,000 now costs Rs 25,000 to Rs 30,000. There are several hidden charges which are imposed on air tickets booking. Several airlines have closed down or merged, which have led to a monopoly of airlines and the repercussions of which are faced by the public, an example of which we all saw last week," she said.
Samajwadi Party MP Ramashankar Rajbhar said when some companies have control of operations, they decide the fares as per their own will which leads not just to competition but fear of overpricing.
