PayPal always comes to collect your debt, a British man has discovered in a grievous manner, after the US company threatened action against his wife, who recently died of cancer, for the “breach of contract for being deceased.”
The death of the 37-year-old British woman, Lindsay Durdle, who passed away from breast cancer, apparently violated PayPal's account holder policies. After being notified by her surviving husband, Howard, of her tragic end on May 31, the American company demanded, in a quite peculiar way, repayment of about £3,200 that she owed.
“You are in breach of condition 15.4(c) of your agreement with PayPal Credit as we have received notice that you are deceased,” PayPal scolded, in a letter addressed to Mrs Durdle, after her husband provided copies of her death certificate, her will and his ID.
Noting that “this breach is not capable of remedy,” the US firm, which operates a worldwide online payments system, threatened to take action after July 20 to collect the full payment for the outstanding balance.
“Excuse the language but this is beyond the f**king pale. PayPal - who were informed of Lindsay’s death three weeks ago - have written her a letter threatening action due to her breach of contract for being deceased,” Mr Durdle wrote in a social media post, accompanied by the copy of the PayPal letter. “What the actual f**k. What empathy-lacking machine sent this? Jesus.”
PayPal's reaction to Mrs Durdle’s death was most likely caused by either a bug, a bad letter template, or a human error, the company said in a statement to the BBC. To make amends, the company went on to clear the British woman’s debt and has started an inquiry into the matter.
“We apologize to Mr Durdle for the distress this letter has caused,” PayPal’s spokesman told the news outlet. “We are urgently looking into this matter and are in direct contact with Mr Durdle to support him.”
courtesy : rt.com
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Bareilly (UP), Nov 24: Three people died when their car fell into the Ramganga river from a partially constructed bridge here on Sunday, police said, adding that they suspect the driver was misled by its navigation system into taking the unsafe route.
The accident occurred around 10 am on the Khalpur-Dataganj road when the victims were travelling from Bareilly to Dataganj in the Badaun district, they said.
"Earlier this year, floods had caused the front portion of the bridge to collapse into the river, but this change had not been updated in the system," Circle Officer Ashutosh Shivam said.
The driver was using a navigation system and did not realise that the bridge was unsafe, driving the car off the damaged section, the police said.
There were no safety barriers or warning signs on the approach to the damaged bridge, leading to the fatal accident, Shivam said.
Upon receiving information, police teams from Faridpur, Bareilly and Dataganj police station rushed to the spot. They recovered the vehicle and the bodies from the river, Shivam added.
The circle officer said that bodies had been sent for post-mortem. Further investigation into the matter is underway.
— Bareilly Police (@bareillypolice) November 24, 2024