New Delhi: Loss-making Air India has reduced the free cabin baggage allowance to 15 kilogram from 20 kilogram for the lowest economy fare segment on domestic flights.

The changes have been made in the menu-based pricing model fare families that were introduced by the Tata Group-owned Air India last August, with the airline saying that a one-size-fits-all approach is no longer ideal.

There are three fare families — Comfort, Comfort Plus and Flex — that offer different levels of benefits and fare restrictions at various price points, an airline spokesperson said on Saturday.

With effect from May 2, the free cabin baggage allowance for the ‘Comfort’ and ‘Comfort Plus’ categories has been reduced to 15 kg from 20 kg and 25 kg, respectively.

Prior to the introduction of the fare families concept, passengers on Air India’s domestic flights were allowed to carry 25 kilograms of cabin baggage free of any additional charge.

“On domestic routes in Economy Class, both ‘Comfort’ and ‘Comfort Plus’ fare families now provide 15 kg baggage allowance, while ‘Flex’ provides 25 kg allowance.

“The Business Class baggage allowance on domestic routes ranges from 25 kg to 35 kg. The free baggage allowance on international flights varies from market to market,” the spokesperson said.

In other domestic airlines also, passengers are allowed to carry 15 kg of cabin baggage without additional charge.

The Air India spokesperson said the fare families are designed to let passengers choose the kind of fare and services that best suit their requirements, given that travellers today have varied preferences, and a one-size-fits-all approach is no longer ideal.

Elaborating on the proposition, the spokesperson said that for example, the price difference between ‘Comfort Plus’ and ‘Flex’ fares would typically be around Rs 1,000 in a domestic sector like Delhi-Mumbai, with the ‘Flex’ fare providing the value of nearly Rs 9,000, including 10 kilograms extra baggage and zero change or cancellation fees.

The introduction of fare families is in response to customer feedback and Air India’s own comprehensive study. It is also benchmarked against the offerings of relevant competition in each of the markets we have introduced it in, the spokesperson added.

Tata Group has embarked on an ambitious plan to revive the fortunes of the loss-making Air India, which it had acquired from the government in 2022.

 

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Itanagar (PTI): Eleven more bodies were retrieved on Saturday from the deep gorge in Arunachal Pradesh's Anjaw district, where a mini-truck on which 22 labourers from Assam were travelling fell, an official said.

With this, 17 bodies have been recovered from the accident site, Anjaw's deputy commissioner Milo Kojin said.

He said three more bodies will be brought out on Sunday.

The operation, being conducted by a joint team of the NDRF and Army, resumed at 6 am.

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"The retrieval process was extremely difficult because of the treacherous terrain, and the gorge is very deep," Kojin said.

The operation was suspended around 4 pm due to low visibility and will be resumed on Sunday morning, he said.

"One person is still missing, and a search operation will be carried out tomorrow," he added.

The accident happened on the evening of December 8, around 40 km from Hayuliang towards Chaglagam in the district. On the evening of December 10, one survivor managed to climb out of the gorge and reach a nearby Border Roads Task Force (BRTF) labour camp, following which the authorities were alerted.

Six bodies were recovered from the gorge on Friday and handed over to their families on Saturday.