Immigration system server faces tech glitches at Delhi airport; six international flights delayed
New Delhi: Hundreds of passengers had a harrowing time at the Delhi airport early Monday as the immigration system server faced technical issues for around one and a half hours, affecting six international flights and resulting in long queues at the counters.
An airport official said technical glitches with the server lasted between 12.15 am and 1.45 am. At around 1 am, an Air India official told PTI that the immigration system server was down at the airport and that crew for three Air India flights was also affected. The system was restored at around 1.45 am, he said.
According to the official, six international flights were affected due to the server issue. Out of the six flights, one was delayed for 50 minutes and another one for 25 minutes. Two flights were delayed by 17 minutes and another two by 18 minutes, he added.
A passenger, who was waiting for immigration check, said there has been a long delay due to server issues. A public announcement was also made at the airport about the server problem and personnel started doing manual checking process, according to the passenger, who later took an Air India flight to San Francisco.
Many passengers took to Twitter to complain about the delay in immigration process and some of them also tweeted pictures of long queues at the airport.
The incident comes a day after Air India's Passenger Service System faced technical glitches and was not functional for more than five hours.
The incident on Saturday early morning has also resulted in delay of scores of Air India flights.The Indira Gandhi International Airport (IGIA) is the busiest airport in the country.
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FIR filed after e-commerce platform linked tech firm alleges SMS spoofing fraud
Bengaluru (PTI): An FIR has been registered against unknown people for allegedly sending fraudulent messages in the name of an e-commerce platform with promises of cash rewards, further disrupting its operations, police said on Wednesday.
The offence is said to have taken place between April 23 and April 27, they said.
A representative of city-based technology company Hiveloop Technology Pvt Ltd (HTPL), part of the Udaan group (eB2B platform), has lodged a complaint alleging a large-scale SMS spoofing fraud following which a detailed investigation has been initiated into the matter, a senior police officer said.
According to the FIR, HTPL is a registered entity on the TRAI-mandated DLT platform, which permits only pre-approved SMS templates and whitelisted URLs to be sent through authorised sender IDs.
The issue came to light on April 23, when HTPL received alerts from buyers about fraudulent SMS messages appearing to originate from the company's sender ID "UDAANN". The messages reportedly contained Bitly links and falsely claimed a credit of Rs 10,001, urging recipients to withdraw money, it said.
On April 27, at around 12:49 pm, the DLT platform blacklisted HTPL's SMS templates, citing their alleged use in sending fraudulent messages. Within minutes, the company's sender ID was also blacklisted. Airtel's DLT system subsequently confirmed the action and shared details of the fraudulent messages that were circulated in HTPL's name without its knowledge or consent, the FIR stated.
Following this, the company's messaging operations were affected, and even legitimate communications such as one-time passwords to buyers began failing. Later, the DLT operator suspended HTPL's entire account following complaints raised on TRAI's Chakshu platform, bringing all SMS services of the company to a halt, it further stated.
HTPL has stated that neither it nor its authorised vendors sent the fraudulent messages. The links embedded in the messages reportedly redirected users to an online betting website, the FIR stated.
The company has claimed that the incident has resulted in a complete breakdown of SMS-based services, including buyer authentication, order updates and promotional communication, leading to significant financial losses.
At least 13 victims have been identified so far, with the possibility of more affected users. Victims were allegedly directed to an online betting platform, raising concerns of potential financial fraud, the FIR added.
