Refunds to all passengers hit by disruptions from Dec 3-5 processed, IndiGo tells DGCA
Mumbai (PTI): Domestic carrier IndiGo has processed refunds to all passengers affected by flight cancellations between December 3 and 5, aviation safety regulator DGCA said on Friday.
"Directorate General of Civil Aviation (DGCA) is constantly engaging with domestic carrier IndiGo with respect to refunds and compensations provided to the affected passengers due to operational disruptions from December 3-5," it said.
"IndiGo informed that all refunds for IndiGo flight cancellations during the period of December 3rd to December 5 have been fully processed and cleared to the original source of payment," DGCA said in a statement.
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Further, as an additional measure to support affected passengers, the airline has extended a "gesture of care under which two travel vouchers of Rs 5,000 each are being provided with a validity of 12 months".
Passengers are entitled to compensation as per DGCA regulations that relate to "facilities" that are to be provided to passengers by airlines due to "denied boarding, cancellation of flights and delays in flights".
Meanwhile passengers' complaints regarding non-receipt of refunds for "the hundreds of flights cancelled abruptly between December 2-9 by the airline continue pouring in on the social media.
"Hey @IndiGo6E, I received an email to submit details for a flight cancellation in Dec to get a 5K refund per flight. It's been 10+ days since I submitted everything, but still no refund. Support hasn't been helpful. Please look into this urgently," a passenger said in a post on X, with a hashtag #RefundDelay, on Friday.
"Looking to connect with lawyers who have filed or are filing lawsuits against @IndiGo6E for the recent flight disruptions. Despite severe delays/ cancellations, I still have not received my refund," said another passenger in an X post on Thursday.
On December 9, Union Civil Aviation Minister K Rammohan Naidu had told Parliament that "IndiGo was ordered to issue refunds promptly and more than Rs 750 crore has already reached passengers".
Following the large-scale disruptions in IndiGo operations, aviation watchdog DGCA set up a four-member committee headed by Joint Director General Sanjay K Brahmane to carry out a comprehensive review and assessment of the circumstances that led to the massive flight disruptions.
"We are not taking this situation easily. We are doing an inquiry. We will take very, very strict action not only for this situation but also as an example," Union Civil Aviation Minister Rammohan Naidu had said in Rajya Sabha on December 8.
The panel submitted its report to the DGCA on December 27 last year.
And on December 30, while speaking to reporters on the sidelines of an event in Bengaluru, he said, "The report has been submitted to the ministry. We are analysing the report, taking further comments from the DGCA, and we will follow up on the action on that."
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Screenwriter Salim Khan on ventilator support and stable, say doctors
Mumbai (PTI): Veteran screenwriter Salim Khan suffered a brain haemorrhage which has been tackled, is on ventilator support as a safeguard and stable, doctors treating him said on Wednesday, a day after he was admitted to the Lilavati Hospital here.
The 90-year-old, one half of the celebrated Salim-Javed duo which scripted films such as "Sholay", "Deewar" and "Don" with Javed Akhtar, is in the ICU and recovery might take some time given his age.
"His blood pressure was high for which we treated him and we had to put him on a ventilator because we wanted to do certain investigations. Now the ventilator was put as a safeguard so that his situation doesn't get worse. So it is not that he is critical," Dr Jalil Parkar told reporters.
"We did the investigations that were required and today we have done a small procedure on him, I will not go into the details. The procedure done is called DSA (digital subtraction angiography). The procedure has been accomplished, he is fine and stable and shifted back to ICU. By tomorrow, we hope to get him off the ventilator. All in all, he is doing quite well," he added.
Asked whether he suffered a brain haemorrhage, the doctor said, "Unko thoda haemorrhage hua tha, which we’ve tackled. No surgery is required.
As concern over Khan's health mounted, his children, including superstar Salman Khan and Arbaaz Khan, daughter Alvira, and sons-in-law Atul Agnihotri and Aayush Sharma, have been seen outside the hospital along with other well-wishers. His long-time partner Akhtar was also seen coming out of the hospital.
Khan, a household name in the 70s and 80s, turned 90 on November 24 last year. It was the day Dharmendra, the star of many of his films, including "Sholay", "Seeta aur Geeta" and "Yaadon Ki Baraat", passed away.
Hailing from an affluent family in Indore, Khan arrived in Mumbai in his 20s with dreams of stardom. He was good looking and confident he would make a mark in the industry as an actor. But that did not happen. And then, after struggling for close to a decade and getting confined to small roles in films, he changed lanes.
He worked as an assistant to Abrar Alvi and soon met Akhtar to form one of Hindi cinema's most formidable writing partnerships. They worked together on two dozen movies with most of them achieving blockbuster status.
Other than "Sholay", "Deewar" and "Don", Khan and Akhtar also penned "Trishul", "Zanjeer", "Seeta Aur Geeta", "Haathi Mere Saathi", "Yaadon Ki Baarat" and "Mr India".
