Lucknow, Aug 18: The Uttar Pradesh Police has registered a case of fraud after an Amazon customer here alleged that he got a second-hand Sony phone delivered to him instead of a new Apple iPhone that he had ordered, a police official said on Sunday.
Amazon India, however, said it is investigating the matter on its end and assured speedy resolution.
"I had ordered an Apple iPhone XR and made an advance payment of Rs 58,410 on Amazon website on August 3 in the name of my father. The next day the Amazon delivery boy brought a package which had a Sony Xperia phone inside an Apple cover. The phone was old and used. I immediately called up Amazon customer care and was assured that they will resolve the issue by August 10," complainant Alok Singh claimed.
"After waiting for several days following their assurance of looking into the matter, I approached the police," he said, according to an FIR lodged at Ashiana police station.
A case under Indian Penal code section 420 (fraud) was lodged against the delivery executive who had delivered the package, a police official said, adding that probe was underway.
"As a customer-centric company, we take great care in the safe delivery of all our customer packages. We are investigating this incident and will support the customer with a speedy resolution," an Amazon India spokesperson told PTI.
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A viral video claiming the presence of “zombie drugs” in Bengaluru has been debunked following an investigation by the Bangalore City Police.
The video, which circulated widely on social media platforms, showed a man in a disoriented state and was shared with claims that a dangerous new drug had entered the city.
It was reportedly filmed near a college in the Bagalur area, where the individual was seen standing still with little response to his surroundings.
In a release, the police said the video had come to their notice, following which personnel from the Bagalur Police Station traced and secured the individual near Nitte Meenakshi Institute of Technology.
He was then subjected to a medical examination.
According to the police, medical reports showed that no known narcotic or psychotropic substances were detected.
The police said the individual is suffering from arthritis and had consumed prescribed pain medication along with alcohol, which led to his disoriented condition as seen in the video.
Further inquiry found that the individual had come to Bengaluru in search of livelihood and has been residing in the city for the past three months. Further investigation is ongoing.
The police urged the public not to share unverified or misleading information on social media, stating that such content can create unnecessary panic and harm individuals’ reputation.
They also warned that strict action would be taken against those spreading false information or rumours.
