New Delhi (PTI): The Railways has terminated the contract of a vendor after a passenger found worms in a packaged curd served to him on the Patna-Tatanagar Vande Bharat Express and imposed a fine of Rs 50 lakh on the company.
The Railway Ministry has also imposed a fine of Rs 10 lakh on its own company, the Indian Railway Catering and Tourism Corporation (IRCTC), for not handling the matter properly.
On March 15, a group of seven passengers on board the Vande Bharat train were served packaged curd of a known brand along with dinner. Upon opening one of the packets, they found live worms and insects inside. The passenger, Ritesh Singh, immediately flagged the issue on his X handle, tagging the IRCTC, the Railway Minister and others.
In its incident-cum-action taken report, IRCTC found that the curd packet was picked up from Patna, with a manufacturing date of March 9, 2026 and an expiry date of April 7, 2026.
The report stated that the officials apologised to the passengers and served them dry fruit mixtures and some sweet treats.
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"We tried to explain the situation to them in every possible manner and requested them to verify the matter at the spot. However, they refused to delete the tweet and expressed their intention that the video should go viral and trend,” the report said.
According to the report, the vendor, Krishna Enterprises, was fined Rs 25,000 and warned for negligence in food handling. The firm was also instructed to maintain a proper cold chain, be more vigilant and adhere to food safety protocols.
Dissatisfied with the IRCTC’s action, the Railway Ministry on Wednesday directed it to terminate the contract of Krishna Enterprises and enhance the fine from Rs 25,000 to Rs 50 lakh.
The ministry has also imposed a fine of Rs 10 lakh on IRCTC.
"Considering the gravity of the lapses, the competent authority has decided to impose a fine of Rs 10 lakh on IRCTC for such deficiency in services. Further, IRCTC is advised to ensure strict monitoring of onboard services so as to prevent any such incident in future," the Ministry said in its order.
"All concerned IRCTC supervisors must be directed to ensure that food quality, food safety and hygiene are their prime concerns," it added.
The ministry also posted the matter on its X handle, stating, "The complaint regarding food quality raised by a passenger in train number 21896 (Patna-Tatanagar Vande Bharat Express) on 15 March, 2026 has been taken seriously.”
“Action taken - IRCTC has been penalised Rs 10 lakh, the service provider has been penalised with Rs 50 lakh, and has been ordered to terminate the contract. Passenger safety and quality remain our top priority,” the post read.
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Bengaluru (PTI): Karnataka Chief Minister Siddaramaiah on Saturday stressed the need to improve accessibility to the highest court of the land, asserting that establishing a Supreme Court bench in South India would go a long way in ensuring justice.
Speaking at the 22nd Biennial State Level Conference of Judicial Officers with a theme 'Reimagining the Judiciary in the era of Artificial Intelligence', he said, the authority of a judge must never be overshadowed by the authority of an algorithm.
"Even as we explore these new frontiers, we must remain mindful of the enduring challenges facing our judiciary," the chief minister said.
"Pendency of cases continues to be a serious concern that affects the timely delivery of justice. While technology can provide tools to address this, it must be complemented by systemic reforms through strengthening infrastructure, increasing judicial capacity, and modernising court processes," Siddaramaiah said.
"There is also a strong and compelling need to improve accessibility to the highest court of the land. The establishment of a Supreme Court bench in South India would go a long way in ensuring justice," he said.
Chief Justice of India, Surya Kant, Supreme Court Judges B V Nagarathna and Aravind Kumar and Chief Justice of High Court of Karnataka Vibhu Bakhru were among those present.
The CM said, "We stand today at a defining juncture where law and technology are no longer separate domains, but interconnected forces shaping governance, rights, and the very nature of justice itself."
"Artificial Intelligence is emerging as a transformative force that challenges how we interpret evidence, how we understand facts, and how decisions are arrived at. It offers immense promise, aiding faster legal research, improved case management, and the possibility of reducing pendency through intelligent systems," he said.
"Yet, it also raises profound concerns. Algorithmic bias can undermine the guarantee of equality before law. Opaque systems may weaken the doctrine of reasoned decisions, which lies at the heart of our judicial process," he added.
Siddaramaiah said, Judicial independence, which is the cornerstone of our democracy, must be preserved not only from external pressures but also from subtle technological dependence.
"The authority of a judge must never be overshadowed by the authority of an algorithm," he said.
Pointing out that the emergence of AI-generated evidence presents new challenges for our legal system, the CM said, Deepfakes, synthetic data, and machine-generated content compel us to revisit established doctrines relating to admissibility, burden of proof, and authenticity.
"The courts will increasingly be called upon to determine what constitutes reliable evidence in a digital age. In doing so, we must ensure that truth remains grounded in verifiability and integrity, not merely in technological sophistication," he said.
Hoping that the judiciary will play a defining role in shaping the regulatory framework for artificial intelligence in India, he further said, "through well-established constitutional doctrines such as due process, proportionality, and the right to privacy, our courts will determine the contours within which AI must operate."
"The judiciary, therefore, is not only a user of technology but also the ethical compass that will guide its deployment in society," he added.
Noting that technology also offers meaningful opportunities to strengthen judicial processes, Siddaramaiah said, AI-assisted legal research may democratise access to precedents and reduce disparities in legal knowledge.
Siddaramaiah also said that blockchain technology holds promise in ensuring secure, tamper-proof judicial records. Stating that the intelligent case management systems can streamline court functioning and reduce delays, he said, "However, these innovations must be adopted with care, ensuring that efficiency does not come at the cost of fairness."
"In this transformation, the capacity of our judicial institutions becomes critical. Judges of the future must be equipped not only with legal acumen but also with a clear understanding of technological systems," he added.
Stating that the question is how artificial intelligence intersects with the fundamental principles of equality and social justice, the CM said, if not carefully designed and regulated, AI systems can replicate and even amplify existing social inequalities.
No algorithm can replace the human capacity for empathy, the wisdom that comes from lived experience, or the moral reasoning that defines judicial decision-making, he said, "Technology can assist, but it cannot replace the human conscience that lies at the heart of justice."
Siddaramaiah said, the Government of Karnataka remains committed to building robust judicial infrastructure, facilitating digital transformation, and creating an ecosystem where innovation and justice can progress together.
