M'luru: Consumer Redressal Forum orders Apple to pay customer Rs 81,000 for giving defective iPhone
Mangaluru: The Dakshina Kannada Consumer Redressal Forum has ordered Apple to pay a compensation amount more than Rs 80,000 to a customer who had purchased an iPhone of the company, for delivering a defective product.
The customer Sampath Kumar, a resident of Bejai in the city, had purchased an expensive phone of the Apple brand from Reliance Digitals showroom. Within a short period, he noticed that display on the iPhone was damaged and took it to the dealer, who asked him to approach the service centre.
Accordingly, Kumar visited the ‘Maple X’ service centre of Apple in Balmatta, where the servicepersons quoted a large sum for the repair, saying the warranty period had lapsed. After a few days, the staff at the service centre returned the phone to the customer, claiming the defect could not be repaired.
Kumar is learned to have mailed Apple repeatedly on the matter, but received no response from them. In desperation, he filed a complaint with the Forum. During the hearing of the case, the representatives of Apple argued that the iPhone was more than a year old and could not be repaired.
The Forum, taking the arguments of the complainants and the respondents into consideration, has ordered Apple to recompense the complainant with an amount of Rs 81,800 for delivering him a defective product and also for the litigation costs.
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Kalaburagi: 24-year-old constable falls on road as his bike goes out of control, dies on spot
Afzalpur: A 24-year-old police constable Dhareppa died as the motorbike he was riding went out of control and toppled on the road while traveling near Gobbur B village on Saturday morning.
Dhareppa, learned to be a resident of Shirawala village, was reportedly traveling back home to the village from Kalaburagi when the accident occurred and the bike fell on the road.
The police constable, who was grievously injured in the accident, is said to have died on the spot.
Aland Deputy Superintendent of Police Thammaraya Patil, Circle Inspector Lakhan Masaguppi and Devalagangapura Sub-inspector Sangeetha Shinde visited the accident spot and inspected it.
A case has been registered and investigation is underway.
