M'luru: Consumer Redressal Forum orders Apple to pay customer Rs 81,000 for giving defective iPhone
Mangaluru: The Dakshina Kannada Consumer Redressal Forum has ordered Apple to pay a compensation amount more than Rs 80,000 to a customer who had purchased an iPhone of the company, for delivering a defective product.
The customer Sampath Kumar, a resident of Bejai in the city, had purchased an expensive phone of the Apple brand from Reliance Digitals showroom. Within a short period, he noticed that display on the iPhone was damaged and took it to the dealer, who asked him to approach the service centre.
Accordingly, Kumar visited the ‘Maple X’ service centre of Apple in Balmatta, where the servicepersons quoted a large sum for the repair, saying the warranty period had lapsed. After a few days, the staff at the service centre returned the phone to the customer, claiming the defect could not be repaired.
Kumar is learned to have mailed Apple repeatedly on the matter, but received no response from them. In desperation, he filed a complaint with the Forum. During the hearing of the case, the representatives of Apple argued that the iPhone was more than a year old and could not be repaired.
The Forum, taking the arguments of the complainants and the respondents into consideration, has ordered Apple to recompense the complainant with an amount of Rs 81,800 for delivering him a defective product and also for the litigation costs.
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Bill to set up single higher education regulator likely to be tabled in Parliament next week
New Delhi (PTI): A Bill which seeks to set up a single regulator for institutions of higher education is required to facilitate universities and other higher educational institutes become independent and self-governing, officials said.
The Bill is likely to be introduced in Parliament next week after it got the Union Cabinet's nod on Friday.
The proposed legislation, which was earlier christened the Higher Education Commission of India (HECI) Bill, has now been named Viksit Bharat Shiksha Adhikshan Bill.
A single higher education regulator, which was proposed in the new National Education Policy (NEP), looks to replace the University Grants Commission (UGC), the All India Council for Technical Education (AICTE), and the National Council for Teacher Education (NCTE).
"The Bill proposes to set up a Higher Education Commission of India to facilitate universities and other higher educational institutes become independent and self-governing institutions and to promote excellence through a robust and transparent system of accreditation and autonomy. It is likely to be introduced (in Parliament) in the coming week," an official said.
While the UGC presently oversees non-technical higher education in the country, the AICTE oversees technical education, while the NCTE is the regulatory body for teachers' education.
The Commission is proposed to be set up as a single higher education regulator, but medical and law colleges will not be brought under its ambit.
It is proposed to have three major roles -- regulation, accreditation and setting professional standards, officials said.
Funding, which is seen as the fourth vertical, is not proposed to be under the regulator so far. The autonomy for funding is proposed to be with the administrative ministry, they said.
