M'luru: Consumer Redressal Forum orders Apple to pay customer Rs 81,000 for giving defective iPhone
Mangaluru: The Dakshina Kannada Consumer Redressal Forum has ordered Apple to pay a compensation amount more than Rs 80,000 to a customer who had purchased an iPhone of the company, for delivering a defective product.
The customer Sampath Kumar, a resident of Bejai in the city, had purchased an expensive phone of the Apple brand from Reliance Digitals showroom. Within a short period, he noticed that display on the iPhone was damaged and took it to the dealer, who asked him to approach the service centre.
Accordingly, Kumar visited the ‘Maple X’ service centre of Apple in Balmatta, where the servicepersons quoted a large sum for the repair, saying the warranty period had lapsed. After a few days, the staff at the service centre returned the phone to the customer, claiming the defect could not be repaired.
Kumar is learned to have mailed Apple repeatedly on the matter, but received no response from them. In desperation, he filed a complaint with the Forum. During the hearing of the case, the representatives of Apple argued that the iPhone was more than a year old and could not be repaired.
The Forum, taking the arguments of the complainants and the respondents into consideration, has ordered Apple to recompense the complainant with an amount of Rs 81,800 for delivering him a defective product and also for the litigation costs.
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Man killed in flat ceiling plaster crash, wife and son hurt
Thane (PTI): A 45-year-old man was killed, and his wife and son were injured when a portion of plaster from the ceiling collapsed in their flat in a seven-storey building in Thane on Saturday, officials said.
Chief of the Regional Disaster Management Cell, Yasin Tadvi, said the 16-year-old building is not listed in the "dangerous" category.
"The incident occurred in Karumdev Society at about 3 am. The plaster of the hall in a flat on the terrace floor suddenly fell while the occupants were asleep", he said.
Of the four people who were inside the room, two suffered minor injuries and were discharged after primary treatment, Tadvi stated.
The injured persons were identified as Arpita More (42), who suffered minor head injuries, and her son Arush More (16), who sustained injuries to both legs.
Manoj More (45), who sustained chest injuries, died during treatment at a private hospital.
