M'luru: Consumer Redressal Forum orders Apple to pay customer Rs 81,000 for giving defective iPhone
Mangaluru: The Dakshina Kannada Consumer Redressal Forum has ordered Apple to pay a compensation amount more than Rs 80,000 to a customer who had purchased an iPhone of the company, for delivering a defective product.
The customer Sampath Kumar, a resident of Bejai in the city, had purchased an expensive phone of the Apple brand from Reliance Digitals showroom. Within a short period, he noticed that display on the iPhone was damaged and took it to the dealer, who asked him to approach the service centre.
Accordingly, Kumar visited the ‘Maple X’ service centre of Apple in Balmatta, where the servicepersons quoted a large sum for the repair, saying the warranty period had lapsed. After a few days, the staff at the service centre returned the phone to the customer, claiming the defect could not be repaired.
Kumar is learned to have mailed Apple repeatedly on the matter, but received no response from them. In desperation, he filed a complaint with the Forum. During the hearing of the case, the representatives of Apple argued that the iPhone was more than a year old and could not be repaired.
The Forum, taking the arguments of the complainants and the respondents into consideration, has ordered Apple to recompense the complainant with an amount of Rs 81,800 for delivering him a defective product and also for the litigation costs.
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Road crash in UP leaves 10 dead
Lakhimpur Kheri (UP) (PTI): Ten people were killed when a van collided head-on with a truck on the Sisaiya-Lakhimpur national highway on Monday, police said.
The van was going to Sisaiya from Lakhimpur when the accident took place between Unchgaon and Bharehta villages.
Circle Officer of Dhaurahra, Shamsher Bahadur Singh, said all nine passengers travelling in the van and the driver were killed.
District Magistrate of Lakhimpur Kheri Anjani Kumar Singh told reporters that the van collided with a truck coming from the opposite direction, leading to nine casualties on the spot, while one succumbed to injuries at the district hospital.
Circle Officer, Dhaurahra, Shamsher Bahadur Singh told PTI, "Efforts are on to establish the identity of other deceased persons."
The seven of the deceased have been identified as Jaideep Singh (25), Pawan (23), Sohan (21), Ram Goyal (42), Sahajram (35), Pappu (18), all residents of Bahraich district and Adnan Khan (15), a resident of Lakhimpur Kheri district, police said.
Condoling the loss of lives in the accident, Uttar Pradesh Chief Minister Yogi Adityanath in a post on X, said, "The loss of life in the unfortunate road accident in Lakhimpur Kheri district is deeply distressing and heart-wrenching. My condolences are with the bereaved families."
"I have directed the local administration to provide prompt and adequate assistance to the injured and the victims. I pray to Lord Shri Ram to grant the departed souls a place at His divine feet and to bestow a speedy recovery upon the injured," Adityanath said on X.
Deputy Chief Minister Keshav Prasad Maurya and Brajesh Pathak too condoled the loss of lives in the accident.
"The loss of lives resulting from the road accident in Lakhimpur Kheri district is deeply tragic and heart-wrenching. My deepest condolences go out to the bereaved families," Maurya said.
