Mumbai/ New Delhi, Oct 14: Go First is investigating the incident of a Kolkata-bound elderly passenger unable to get a wheelchair at the Bengaluru airport earlier this week, according to an airline executive.
The incident happened on Wednesday early morning soon after the passenger's son seated him on a wheelchair that was available at the airport. The wheelchair belonged to IndiGo.
However, IndiGo staff asked the elderly passenger and his son to return the wheelchair since it was already pre-booked for another IndiGo traveller, according to three executives in the know of the development.
Subsequently, the elderly passenger had to walk till the aircraft as he had not pre-booked a wheelchair. Also, there was no other wheelchair available at the airport at that time, as per one of the executives.
The elderly passenger, his wife and son were travelling to Kolkata as there was a family emergency. However, the son could not board the flight as he was late and the boarding gate had already closed by then, the executives said.
The Go First executive said the airline is investigating the incident.
An IndiGo spokesperson said, "We are aware of the incident concerning a passenger of another airline at Bengaluru Airport. We are working with other airlines and the airport operators to collaboratively address exigencies to ensure passengers requiring special care have a comfortable and seamless travel experience."
There was no comment from Bengaluru airport.
Requests for wheelchair are made at the time of booking air tickets and once that option is chosen, then a dedicated person is deputed by the airline concerned to help the passenger till boarding the aircraft.
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Ahmedabad, Apr 9 (PTI): Gujarat Titans beat Rajasthan Royals by 58 runs in their Indian Premier League match here on Wednesday.
Chasing 218 for a win, the Royals were all out for 159 in 19.2 overs.
Shimron Hetmyer top-scored for RR with a 32-ball 52 while captain Sanju Samson chipped in with a 28-ball 41.
For GT, Prasidh Krishna took three wickets while Rashid Khan and Sai Kishore got two each.
Earlier, Sai Sudharsan struck a breezy 82 to help GT post 217 for 6.
Sudharsan's 53-ball innings was studded with eight fours and three sixes, while M Shahrukh Khan and Jos Buttler made 36 each.
Brief Scores:
Gujarat Titans: 217 for 6 in 20 overs (Sai Sudharsan 82, Jos Buttler 36, M Shahrukh Khan 36; Maheesh Theekshana 2/54, Tushar Deshpande 2/53).
Rajasthan Royals: 159 all out in 19.2 overs (Shimron Hetmyer 52, Sanju Samson 41; Prasidh Krishna 3/24, Rashid Khan 2/37, Sai Kishore 2/20).