LONDON/CAIRO, August 24: Britain’s Thomas Cook said it was evacuating all 301 of its customers from a hotel in Egypt’s popular Red Sea resort of Hurghada as a precautionary measure after two of its holidaymakers died in circumstances it said were still unclear.

Local officials said on Friday both deaths were from heart failure.

John Cooper, 69, and his wife Susan Cooper, a 63-year old who worked for the holiday company in Britain, were staying at the Steigenberger Aqua Magic Hotel and died within hours of each other on Tuesday.

Thomas Cook said it had received further reports of illness among guests at the hotel, without elaborating.

“Safety is always our first priority, so as a precautionary measure we have taken a decision to remove all our customers from this hotel,” the company said.

The hotel said there had not been a rise in cases of illness.The incident comes as Egypt is trying to revive tourism, a crucial source of income, while the economy is still struggling from the years of turmoil that followed a 2011 popular uprising.

A statement from the Red Sea provincial governor’s office, entitled “normal death of an English old man and his wife”, said both had died of heart failure.

John Cooper suffered a “circulatory collapse” and died at the hotel. Susan Cooper was taken to hospital after fainting and died there, it said.

The couple’s daughter Kelly Ormerod, who was on the same holiday along with her three children, said the cause of death had not been established.

“Mum and Dad were fit and healthy, they had no known health problems,” she said in a statement to British local radio station 2BR. “We have no cause of death, a post mortem is underway.

“Dad never went to hospital, he died in the hotel room in front of me. I went to hospital in the ambulance with mum where she passed away,” she said.

The general manager of the Aqua Magic, which is a franchise of Frankfurt-based Deutsche Hospitality, said the hotel was deeply saddened.

“The doctor’s preliminary report indicates that death was due to natural causes,” Dieter Geiger said in a statement. “There are no indications to support allegations of an increased incidence of illness at the hotel.”

Thomas Cook said it would offer customers alternative hotels in the resort or the option to fly back to Britain later on Friday.

The company said it had last audited the hotel in late July and it had received an overall score of 96 percent.

A spokeswoman for the British Foreign Office said: “We continue to support the family of a couple who died in Hurghada. Anyone staying at the Steigenberger Aqua Magic Hotel should follow the advice of their tour operator and the local authorities.”

After the bombing of a Russian passenger jet flying from Sharm el-Sheikh in the Sinai Peninsula in 2015, Egypt-bound flights from Russia were halted for more than two years, hurting Egyptian tourism revenues.

Revenues have improved in recent months, however, jumping 83 percent in the first quarter of 2018 to $2.2 billion.

Red Sea resorts such as Hurghada and Sharm el-Sheikh are among the most popular among European and other holidaymakers.

Courtesy: www.reuters.com

 

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Mumbai (PTI): In view of Argentine superstar footballer Lionel Messi's visit to Mumbai on Sunday, the city police are implementing stringent security measures, like not allowing water bottles, metals, coins inside the stadiums and setting up watchtowers to keep an eye on the crowd, officials said.

The police also said taking extra care to avoid any stampede-like situation and to prevent recurrence of the chaotic situation that unfolded in Kolkata during Messi's visit on Saturday as thousands of fans protested inside the Salt Lake stadium here after failing to catch a clear glimpse of the football icon despite paying hefty sums for tickets.

Messi is expected to be present at the Cricket Club of India (Brabourne Stadium) in Mumbai on Sunday for a Padel GOAT Cup event followed by attending a celebrity football match. He is expected to proceed to the Wankhede Stadium for the GOAT India Tour main event around 5 pm.

"In view of Lionel Messi's visit to Mumbai, the police are geared up and have put in place a high level of security arrangements in and around the stadiums located in south Mumbai. Considering the chaos that prevailed in Kolkata and the security breach, we have deployed World Cup-level security arrangements at Brabourne and Wankhede stadiums," an official said.

Expecting heavy crowd near the stadiums during Messi's visit, the city police force has deployed more than 2,000 of its personnel near and around both the venues, he said.

As the Mumbai police have the experience of security 'bandobast' during the victory parade of ICC World Cup-winning Indian team and World Cup final match at the Wankhede Stadium, in which over one lakh cricket fans had gathered, we are prepared to handle a large crowd of fans, he said.

"We are trying to avoid the errors that occurred in the past," the official said.

There is no place to sneak inside the stadiums in Mumbai like the Kolkata stadium, according to him.

The police are also asking the organisers to provide all the required facilities to the fans inside the stadium, so that there will be no chaos, he said, adding the spectators have purchased tickets in the range of Rs 5,000 to 25,000. After paying so much of amount, any spectator expects proper services, while enjoying the event, he said.

The police are expecting 33,000 spectators at the Wankhede Stadium and over 4,000 at Brabourne Stadium. Besides this, more than 30,000 people are expected outside and around the stadiums just to have a glimpse of the football sensation, he said.

The organisers responsible for Messi's India visit recently came to Mumbai to discuss security arrangements. During the meeting, the Mumbai police asked them not to take the event lightly, according to the official.

After those requirements were fulfilled, the final security deployment was chalked out, he said.

Police has the standard procedure of the security arrangements inside the Wankhede Stadium, where people are barred from taking water bottles, metals objects, coins. Police are setting up watch towers near the stadiums and there will be traffic diversions, so that there is maximum space available to stand, according to the official.

Police are also appealing to the spectators to use public transport service for commuting and avoid personal vehicles to reach south Mumbai.

To avoid any stampede-like situation, police are also taking precautionary measures and will stop the fans some distance ahead of the stadium and public announcement systems will be used to guide the crowd. Barricades will be placed at various places to manage the crowd.

In case the crowd swells up beyond expectation, the police will divert people to other grounds and preparations in this regard underway, he said.

Additional police force has been deployed in south Mumbai to tackle any kind of situation, he said.